

Businesses should optimize digital strategy for conversion.ġ.Sustainability is becoming more important.Subscriptions keep customers coming back.

Headless and API-driven ecommerce allow continued innovation.Chatbots improve the shopping experience.Big data plays a big part in creating personalized experiences.On-site personalization uses those insights to create individualized experiences.There will be a growing volume of voice search.AR enhances the reality of online shopping.

So, let's explore the biggest ecommerce trends and see where things are headed. We spoke with leaders in the industry about the changes this year and they had a lot to share.
